Posted on Aug 12, 2020
Hours were updated.
- Earl HCalled the shop on Saturday morning and advised them that I believed my chain or derailleur needed to be adjusted. They advised me to bring in the bike. Most of the shops that I called previous to this shop said they had a three week turnaround. I also let them know i was travelling into town for this specific issue. I arrived at 1145 AM, the employee took my bike and all the information about the mechanical issue the bike was having. The shop called me four hours later and had fixed the bike. The charge was less than 20.00 dollars. Due to the service and knowledge of the bike mechanic, I will now be using this shop as my go to shop. When Cycle Cave closed down it left a lot of people wondering about their next bike shop and possible mechanic. I was a loyal customer to Cycle Cave for over 20 years. This shop will now be my go to shop. The service and price was outstanding. The bike mechanic had knowledge and was willing to answer all my questions. Thank you for a gre...
- Jessica HI picked up cycling as a very beginner adult during quarantine, and after riding a hand me down that didn’t quite fit, was having a super hard time finding the right bike in my budget. Aaron was very communicative from the first time I reached out, and truly took my concerns and budget into account. Even though I’m a beginner, I never felt talked down to. I ended up with the Raleigh Route 1 with some minor changes the shop recommended based on the type of riding I plan to do. Super pleased with the bike and the service!
- Clint H1st time customer. Very patient staff and cost friendly, needed to get a few spokes replaced. They have a clean and well organized method of working with customers during this COVID-19 time! Will come back again, thanks for the efficiency